Ibisobanuro by'ikibazo “Indangamuntu yange ko itari muri system mwamfasha iki?

Amateka y'ibyabaye

Izi mbonerahamwe ziragaragaza mu magambo arambuye ibikorwa tekinike by'imirimo yakozwe kuri iki kibazo ku rubuga Sobanukirwa. Ibi bishobora gukoreshwa mu gutanga amakuru ku gihe abayobozi bafata mu gusubiza ibibazo, umubare w'ibibazo bisubizwa hakoreshejwe iposita n'ibindi byinshi.

Icyitonderwa: Kugirango ukoreshe aya makuru mu buryo bwiza, ugomba kuba usobanukiwe imyifatire y'abakoresha neza uru rubuga Sobanukirwa. Uburyo, impamvu n'abo ibibazo bibazwa ntabwo bikurikiza umurongo umwe, kandi uzabona kwitiranya no kwibeshya kw'abakoresha urubuga. Ugomba no kuba usobanukiwe neza itegeko rigenga ubwisanzure bwo kumenya amakuru, ndetse n'uburyo abayobozi barikoresha. Icyongeyeho, ugomba kuba usobanukiwe imibare. Ushobora kutwandikira utubaza ibibazo.

id event_type created_at described_state last_described_at calculated_state link
994  sent  2020-06-12 12:49:57 +0200  waiting_response  2020-06-12 12:49:57 +0200  waiting_response  outgoing  
995  response  2020-06-12 15:01:58 +0200        incoming  
1080  followup_sent  2020-06-27 17:45:55 +0200  internal_review  2020-06-27 17:45:56 +0200  internal_review  outgoing  
1081  response  2020-06-29 11:42:48 +0200        incoming  

Ibi bigaragazwa hano bivuga ko iyo ukoresha urubuga yahisemo irangamimerere ry'ikibazo, kandi irangamimerere ry'igikorwa giheruka ryahinduwe hakurikijwe ibyo. Bibazwe hanyuma bishyirwaho na Sobanukirwa ku bikorwa byabaye mo hagati, umukoresharubuga atatangiye ibisobanuro bihagije. Reba ibifasha mu gushaka Kugirango uhabwe ibisobanuro by'aho igeze.

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