ID card correction delayed

Response to this request is long overdue. By law, under all circumstances, National ID Agency should have responded by now (details). You can complain by requesting an internal review.

Dear National ID Agency,
Am asking updates about my ID which was requested in June 2020 Kicukiro, kagarama,Inshuti by the names of Ngoboka Morrison and i haven't got any feedback they always tell me to wait up to now,below is the request ref number of Irembo.
No: A200610LXR1
MORRISON NGOBOKA

Yours faithfully,
Morrison Ngoboka

National ID Agency

Dear Morrison,

Your request was considered, Replacement of his Lost ID will be included in the list of IDs to be done in this month. You'll collect it at the registration sector at the beginning of December.

Thanks

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