Gusa ko indangamuntu ya kabiri ishyirwa muri system.
Dear National ID Agency,
I would like to ask for the following information under Law no 04/2013 of 08/02/2013 relating to access to information.
I have got the second ID Card with ID n° 1199680013799101 replacing the lost one with the ID n°1199680013799015, but the second ID I think is not yet into system so that I can not use it in requesting some services for instance, like IREMBO and some others. I need your help.
Thank you!
Yours faithfully,
Emile
Your ID is already in the system as you can see on the irembo screenshot attached.